Would you stay or would you go? It’s not a trick question. It’s a dilemma. I think most of us would say we would cancel but how can you be sure before you go? Here are some questions you can ask potential sitters – and don’t be afraid to turn them down if you aren’t happy with their answers.
Experience & Background
These help determine whether the sitter is trustworthy and knowledgeable.
- How long have you been dog sitting?
- Do you have experience with my dog’s breed?
- Have you cared for dogs with behavioural issues?
- Do you have any pet care training or certifications?
- Can you provide references from other clients?
Daily Care & Routine
Dogs are happiest when routines stay consistent.
- How many visits or walks will my dog get each day?
- How long will each visit or walk last?
- Will my dog be walked alone or with other dogs?
- How do you handle feeding schedules?
- Will you follow my dog’s normal routine?
Safety & Emergencies
This is one of the most important areas to ask about.
- What happens if my dog becomes ill or injured?
- Are you trained in pet first aid?
- Which vet would you contact in an emergency?
- How do you handle aggressive or anxious dogs?
- What safety precautions do you take on walks?
Communication
Owners want reassurance their dog is doing well.
- Will I receive updates during the visit?
- Do you send photos or videos?
- How often will you check in with me?
Home Access & Security
Important if the sitter will enter the home.
- How are keys stored securely?
- Do you use a key ID system?
- Will my address be kept confidential?
- What happens if you lose the key?
Availability & Scheduling
Helps avoid misunderstandings.
- What days and times are you available?
- Do you offer weekend or holiday care?
- What notice do you require for bookings?
Insurance & Policies
Professional sitters should have clear policies
- Are you insured?
- What is your cancellation policy?
- Do you require a meet and greet first?